Customer Testimonials
Thank you Pritchards in Garner for taking SUCH FANTASTIC care of my car and me! From the great quality service work, continuous communication along the way, and the TERRIFIC loaner car during the entire process… to the AMAZING teamwork w sales due to my work schedule… to the FABULOUS FRIENDLINESS of all staff from service to sales to store manager, you REALLY made me feel COMPLETELY welcomed, accommodated, and GENUINELY cared for. THIS kind of quality treatment is why my family & I have been buying our cars from Pritchards & why I’ve kept coming back! THANKS AGAIN! ❤️
My Explorer went in for an oil change and recall work. I was given a courtesy car to use for the day while mine was in the shop. Everything went great! My Explorer was finished and clean when I picked it up that afternoon with all paperwork explaining what had been done. All my questions answered by Aaron, the Service Manager. I was very happy with everything that the dealership had accomplished. They had also spotted a warranty issue and will be setting up an appointment for me as soon as the ordered part arrives. I am very pleased with ...
Had my F150 pickup serviced and was very pleased with the service department.
Extremely professional. Very knowledgeable and spent the time to show me how everything worked on the truck. Couldn’t touch pricing anywhere else like Pritchard auto group offered! Also gave me an excellent price on my trade. Recommend them.
Lots to choose from at this dealership. Something for everyone. Crossovers, pickups, work trucks etc !!!
Great job. Excellent customer service. Very kind and helpful staff.
Very nice salespeople I worked with Brady and Ryan. They were able to set me up with a topper being built in Britt, Iowa. I would go back to them in the future. Thanks
Ryan and Zeb were amazing to work with. Patient and knowledgeable not pushy !!
On our 4th vehicle from Pritchard. We've enjoyed building a relationship with this dealership and have no regrets. Strongly recommend.
Nate was great to work with. Made buying a vehicle a good experience.
Always helpful and friendly.
Nathan was awesome 👌
Only place I have my cars serviced at.always affordable and great service
I needed a rental car for a WH hall of famer coming in from Arizona. Pritchard Auto Company delivered a car to the Fort Dodge Airport for these people and were so easy to work with. Thanks!!!
They were super to work with and called us several times to confirm the problem and when it would be fixed. They even had it fixed sooner than originally estimated. Can't say enough about their excellent service.
Very kinda and helpful staff. Always a pleasure to do business with they are fair and trust worthy.
Bought a truck from them over the internet sight unseen was delivered to my house as described very smooth transaction highly recommend.
Absolutely love doing business with Ford and Garner is my go to place for all my service work too …I’m a very happy on going customer.
Pritchard auto company was awesome to work with to fix our truck! They are thorough and got our truck done in a timely manner!
My service experience was great, Ben and Pete did an amazing job!!
Excellent service.
these guys care about the customer!! Refreshing
Very nice and friendly. Excellent to work with treated us well and worked with our time frame.
Scott was awesome to work with and finding a truck for our needs!!
Great Sales staff
Great people with outstanding service! Thanks for all you do!
Fast really nice
Great service when servicing my 2022 Ford F250. They picked up my vehicle and brought it back promptly at my place of work.
Great sales team and excellent service
Great Place l. Will be doing business there every time now. Keep up the excellent work. You guys are fantastic 👏
Great parts department and staff.
Nate did a Great job going over and setting everything up on my new Lincoln!
Good service ever
Good service. Great Salesman Nate.
Great people to deal with.
I went in on Thursday to look at a Used Truck. I had Nate Lemmon as a salesman. He was a very good one , to sum it up in a sentence would be Nate took care of me and after I bought and paid for the truck he took the time to reprogram the keyless locks on the door and pair my phone. He also went over all the features of the truck with me. Pritchards of Britt will be the place I bring my new rig to service it also. If your looking for a used car don’t ...
I would highly recommend buying a car from them. My car started having issues while I was on vacation. I went in one morning just to see what my options were and left the next afternoon with the nicest car I've ever owned. Bruce, Ryan, Hawken and all the others were amazing to work with! Thank you!
Huge, Selections
Great group of people, always make you feel welcome!
Aways a great experience.
No pressure great service and prices . Will definitely buy another vehicle here
Oil change. Done within an hour. They explained what they did and what they found. Good job!
Excellent place to do business
Very nice experience. Will definitely buy my next truck from them.
They shop for auto is the best to get thing done to ur car or truck
I just drove home in my new vehicle from Pritchard Auto Company in Britt, Iowa. I have been patiently searching for a vehicle that was exactly what I wanted for about six months. It was a bit of drive for us to check out this car but Nate Lemmon from Pritchard made the experience pleasurable and the drive worth while. He negotiated with me so that we were both happy and that was all I asked. I have to admit that, initially, I was dreading the car buying experience but Nate and the rest of the staff were wonderful. It ...
Friendly, helpful, had just what I was looking for, big perk for me